This two-and-a-half-day award is designed to look at what is good and poor practice in Customer Services and the learner will learn how to interact with customers dealing with complaints where necessary
The first courses after the summer break will fill up very fast, to check for eligibility, gain further information or to book a place, call on 07833 236675
This course is FREE if you are on a out of work benefit or earning less than £20,319