The extension will give passengers additional time to respond to the consultation.

As before, further information on the proposals is available at Proposed changes to ticket offices | LNR | London Northwestern Railway and Proposed changes to ticket offices | West Midlands Railway.

To comment on proposed changes to ticket offices at stations on the network, customers can contact Transport Focus, the independent transport user watchdog, by Friday 1 September 2023 at TicketOffice.WMT@transportfocus.org.uk or Freepost: RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend on Sea, SS1 9PZ. For more information about how to have your say visit transportfocus.org.uk.

If you have already commented on the proposals, your response will still be valid and there is no need to resubmit it.